Decision Making 101 & Practical Toolkits

What is Decision Making?


Service Design 101 and a curated reading list for beginners.

What is Service?


Design critique is fun, right?

How Might We Better Receive Feedback?

STEP 1 — Get Prepared


The Challenges

1. UX vs. Agile


How do we translate user feedback to our design?

Airbnb vs. Booking.com

The challenge


UI Design — More than just creating pretty images.

The challenge


The Challenge

Part 1 : Current State Analysis

Renee Lin

Design Strategist | Toronto

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